Whenever Philip Dumontet ordered food when he was a student at Boston College, he complained about the slow delivery service. He knew there was a business opportunity there. So, what did he do? He bought some tupperware from Target, threw on a shiny yellow T-shirt that said “Dash Deliveries,” hopped on his mountain bike and peddled from Maurizio’s in the North End to a customer in the South End who had a craving for chicken parmesan. Business grew from there.
Dash Deliveries hopes to become the country’s premier restaurant delivery service, currently catering to over 300 restaurants in five cities, including Boston, Chicago, Philadelphia, Providence and San Francisco, with a branch opening soon in Washington D.C. Promising an average wait time of 45 minutes, the Dash team uses bikes, scooters and automobiles to deliver food in Boston from 9:30 a.m. to 12:45 a.m. seven days a week.
With participating restaurants from the Eagle’s Deli in Cleveland Circle to Ronnarong Thai Tapas Bar in Union Square, Dash covers the breadth of Greater Boston, and they cover it fast, hence the name “Dash.”
Dumontet said he was inspired by his brother, Christian, the co-founder of Foodler, a site that allows users to order food from local restaurants. The two decided to partner in March, providing customers with a broader variety of restaurants they could easily order from, while also offering a fast delivery service for the establishments who didn’t offer delivery.
The partnership brings companies an average of 2,000 additional dollars a week, and numerous restaurants have dropped their own delivery services to hire Dash. Instead of having to worry about both the quality of their food and how they can actually transport it, Dash rids them of the headache, with 50 drivers in Boston alone. Because Dash is focused solely on deliveries, Dumontet said they can continue to do what they do best — provide a superior service — while restaurants can focus on what they do best, which is create high quality food.
Over their last two and a half years in business, Dumontet said he’s learned that what he does is more like air traffic control.
“There’s always a package on board,” Dumontet said. “Everyone’s always making a delivery.”
While at Boston College, Dumontet worked for The Heights, the College’s student-run newspaper, and he was an orientation leader and resident assistant. He kept in touch with his former residents and fellow classmates, and now that the company’s hiring, he’s been recruiting a lot of alums.
“It’s been a fun ride,” Dumontet said (no pun intended), as the company continues to expand and grow their restaurant base.
Remember that first customer Dash had? That woman in the South End with a hankering for chicken parmesan? She moved to San Francisco, and one of the first things she did when she got there was call up Dash Deliveries. In under 45 minutes, she was happily fed, yet again.